Returns & Exchanges
At Vintage Sofa, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all our curated furniture pieces. If your selection doesn't perfectly fit your home's aesthetic, we provide a streamlined process for returns and exchanges to ensure your peace of mind.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and photos of the item to receive a return authorization.
- 2.Prepare for Pickup
Carefully repack the sofa in its original packaging or equivalent protective wrapping to prevent any damage during the transit process.
- 3.Schedule Collection
Our specialized furniture couriers will contact you to arrange a convenient time for professional pickup from your doorstep.
- 4.Receive Your Refund
Once our warehouse team inspects the item and confirms its condition, we will issue a full refund to your original payment method within 5-7 business days.